Haier America Recalls Top-Mount Refrigerators Due to Fire Hazard
Recall 19015 · Oct 25, 2018 · Haier America
137,000
units affected
137,000
units affected
Facts
- Recall number
- 19015
- Date
- Oct 25, 2018
- Company
- Haier America
- Units affected
- 137,000
- Product
- Haier Top-Mount Refrigerators
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves the Haier models HA10TG31 with 10.1 cubic foot capacity. They measure about five feet high and two feet wide. The Haier logo is affixed on the refrigerator door. Only the following models and serial numbers are included in this recall. Model and serial numbers can be found on the rating plate on the back of the refrigerator's rear panel. Model Number Serial Number Range (Any units with below two-digit XX combination after the second "BL" in the serial number, e.g., BL*********BLXX*****) HA10TG31SB HA10TG31SS HA10TG31SW XX = E9, EA, EB, EC, F1, F2, F3, F4, F5, F6, F7, F8, F9, FA, FB, FC, G1, G2, G3, G4, G5, G6, G7, G8, G9, GA
What can happen
An electrical component in the refrigerator can short circuit, posing a fire hazard.
The fix
Consumers should unplug and immediately stop using the recalled refrigerators and visit Haier America's website to schedule a free in-home repair or to receive a refund in the form of a $150 rebate toward the purchase of a qualified new Haier brand refrigerator.
Incidents and where it was sold
- Incidents
- Haier America has received three reports of smoke, fire and associated property damage. No injuries have been reported.
- Sold at
- Lowes stores nationwide and independent retailers from September 2014 through September 2018 for between $400 and $500.
Related pages
Questions and answers
What should I do with the recalled haier top-mount refrigerators?
Consumers should unplug and immediately stop using the recalled refrigerators and visit Haier America's website to schedule a free in-home repair or to receive a refund in the form of a $150 rebate toward the purchase of a qualified new Haier brand refrigerator.
What is the hazard?
An electrical component in the refrigerator can short circuit, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.