HALO Recalls Tumblers with Metal Straws Due to Laceration Hazard; Sold Exclusively at Wawa Stores
Recall 25025 · Oct 31, 2024 · Halo
60,000
units affected
60,000
units affected
Facts
- Recall number
- 25025
- Date
- Oct 31, 2024
- Company
- Halo
- Units affected
- 60,000
- Product
- Tumblers with a Metal Straw
- Remedy
- Refund, Replacement
- Hazard
- Cuts
The product
This recall involves a reusable tumbler with a metal straw. The plastic tumblers come in four styles: "The Mermaid", which is pink/green, "Island Surf", which is blue/yellow, "Sailor Breeze", which is tan/orange, and "The Galaxy", which is blue/pink. The tumblers come with a tan lid. The tumbler comes in 24-ounce size. Wawa is imprinted on the tumblers.
What can happen
The metal straw inside the tumbler can cut your mouth and/or fingers, posing a laceration hazard.
The fix
Consumers should immediately stop using the recalled metal straw that comes with the tumbler and contact HALO for instructions on how to receive a free replacement silicone straw, after returning the metal straw. If consumers don't want to keep the tumbler either, they can return it with the metal straw and receive a refund in the form of a $15 gift card. The original tumbler and metal straw must be returned to HALO to receive the refund. Proof of purchase (receipt) is not required to receive a replacement or refund. HALO will provide a pre-paid label for shipping the recalled units. Consumers should not return the recalled units to Wawa stores.
Incidents and where it was sold
- Incidents
- The firm has received four reports of incidents, resulting in four laceration injuries to the hand and mouth.
- Sold at
- Wawa stores in Alabama, Washington D.C., Delaware, Florida, North Carolina, New Jersey, Pennsylvania, Virginia and Maryland during the month of August 2024 for about $13.
Related pages
Questions and answers
What should I do with the recalled tumblers with a metal straw?
Consumers should immediately stop using the recalled metal straw that comes with the tumbler and contact HALO for instructions on how to receive a free replacement silicone straw, after returning the metal straw. If consumers don't want to keep the tumbler either, they can return it with the metal straw and receive a.
What is the hazard?
The metal straw inside the tumbler can cut your mouth and/or fingers, posing a laceration hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.