Hammacher Schlemmer Recalls Teak Shower Stools Due to Fall Hazard (Recall Alert)
Recall 13738 · Jun 17, 2013 · Hammacher Schlemmer
92
units affected
92
units affected
Facts
- Recall number
- 13738
- Date
- Jun 17, 2013
- Company
- Hammacher Schlemmer
- Units affected
- 92
- Product
- Teak Shower Stool
- Product type
- Shower Items
- Remedy
- Refund
- Hazard
- Falls
The product
The recalled teak shower stools have four metal legs with a teak wood top and two metal grate shelves. The stool model number, 02D8092, and UPC, 06301370069, appear on the packaging.
What can happen
The wood seat of the shower stool can break, posing a fall hazard to consumers.
The fix
Consumers should immediately stop using the recalled stool, disassemble and discard all parts except for one leg. Hammacher Schlemmer is sending a prepaid mailer to known customers to return the stool leg. Customers who haven't received a prepaid mailer should contact Hammacher Schlemmer. Upon receipt of a stool leg, Hammacher Schlemmer will issue a full refund to the payment card used to purchase the stool and send a $25 Hammacher Schlemmer gift certificate to the customer.
Incidents and where it was sold
- Incidents
- The firm has received 11 reports of stools breaking during set up or normal use. No injuries have been reported.
- Sold at
- Hammacher Schlemmer store in New York City, their catalog and online at www.hammacher.com.
Related pages
Questions and answers
What should I do with the recalled teak shower stool?
Consumers should immediately stop using the recalled stool, disassemble and discard all parts except for one leg. Hammacher Schlemmer is sending a prepaid mailer to known customers to return the stool leg. Customers who haven't received a prepaid mailer should contact Hammacher Schlemmer. Upon receipt of a stool leg.
What is the hazard?
The wood seat of the shower stool can break, posing a fall hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.