Hatch Baby Recalls Power Adapters Sold with Rest 1st Generation Sound Machines Due to Shock Hazard
Recall 24291 · Jul 3, 2024 · Hatch Baby
919,400
units affected
919,400
units affected
Facts
- Recall number
- 24291
- Date
- Jul 3, 2024
- Company
- Hatch Baby
- Units affected
- 919,400
- Product
- Power Adapters sold with Rest 1st Generation sound machines
- Remedy
- Replacement
- Hazard
- Electric shock
The product
This recall involves AC power adapters sold with some units of the Rest 1st Generation Sound Machine. The power adapters have model number CYAP05 050100U. The adapters have a white rectangular plastic housing that plugs directly into the wall socket. The model number, amps ("1.0A"), "Jiangsu Chenyang Electron Co. LTD", and "Made in China" are printed in black near the prongs on the power adapter. The power adapter was not sold separately.
What can happen
The plastic housing surrounding the AC power adapter supplied with some Rest 1st Generation sound machines can come off when removing the adapter from the power outlet, leaving the power prongs exposed and posing a shock hazard to consumers.
The fix
Consumers should immediately stop using the recalled power adapters sold with Rest 1st Generation sound machines, and contact Hatch for a free replacement power adapter. Consumers should unplug the cord, cut the cord on the recalled power adapter, take a photo of the adapter showing the model number and the cut cord, upload the photo, and provide their name and mailing address at www.hatch.co/adapterrecall. Hatch is contacting all registered owners directly.
Incidents and where it was sold
- Incidents
- The firm has received 19 reports of the plastic housing surrounding the AC power adapter coming off, including two reports of consumers who experienced a minor electrical shock.
- Sold at
- Online at Hatch.co and Amazon.com, and at BuyBuyBaby, Target, Walmart, Nordstrom, Pottery Barn Kids and BestBuy stores nationwide from January 2019 through September 2022 for between $60 and $70 with certain Rest 1st Generation sound machines, and on Amazon.com from January 2019 through May 2024...
Related pages
Questions and answers
What should I do with the recalled power adapters sold with rest 1st generation sound machines?
Consumers should immediately stop using the recalled power adapters sold with Rest 1st Generation sound machines, and contact Hatch for a free replacement power adapter. Consumers should unplug the cord, cut the cord on the recalled power adapter, take a photo of the adapter showing the model number and the cut cord.
What is the hazard?
The plastic housing surrounding the AC power adapter supplied with some Rest 1st Generation sound machines can come off when removing the adapter from the power outlet, leaving the power prongs exposed and posing a shock hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.