Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert)
Recall 23769 · Jun 22, 2023 · Havertys
930
units affected
930
units affected
Facts
- Recall number
- 23769
- Date
- Jun 22, 2023
- Company
- Havertys
- Units affected
- 930
- Product
- Havertys Concord Dual Power Recliner Chairs
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion.
What can happen
When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
The fix
Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.
Incidents and where it was sold
- Incidents
- The firm has received nine reports of the chair back detaching including two consumers who reported injuries involving the back, neck and hip.
- Sold at
- Havertys stores nationwide and online by Havertys from September 2020 through January 2023 for between $3,000 and $3,800.
Related pages
Questions and answers
What should I do with the recalled havertys concord dual power recliner chairs?
Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.
What is the hazard?
When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.