Hewlett-Packard Co. Recalls Fax Machines Due to Fire Hazard
Recall 08313 · Jun 27, 2008 · Hewlett-Packard Co.
367,000
units affected
367,000
units affected
Facts
- Recall number
- 08313
- Date
- Jun 27, 2008
- Company
- Hewlett-Packard Co.
- Units affected
- 367,000
- Product
- HP Fax 1010 and 1010xi Machines
- Product type
- Facsimile (FAX) Machines
- Hazard
- Fire
The product
This recall involves the HP Fax 1010 and HP Fax 1010xi models manufactured from November 2002 through September 2004. The HP logo and the model name and number are printed on the front of the fax machine.
What can happen
An internal electrical component failure can cause overheating of the product posing a risk of burn or fire.
The fix
Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate.
Incidents and where it was sold
- Incidents
- Hewlett-Packard has received three reports of overheating including two in the U.S. resulting in minor property damage. No injuries have been reported.
- Sold at
- Electronic, computer and camera stores nationwide, as well as Web retailers from November 2002 through December 2004 for between $130 and $150.
Related pages
Questions and answers
What should I do with the recalled hp fax 1010 and 1010xi machines?
Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate.
What is the hazard?
An internal electrical component failure can cause overheating of the product posing a risk of burn or fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.