Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix
Recall 06176 · Jun 6, 2006 · Hewlett-Packard Company
224,000
units affected
224,000
units affected
Facts
- Recall number
- 06176
- Date
- Jun 6, 2006
- Company
- Hewlett-Packard Company
- Units affected
- 224,000
- Product
- HP Photosmart R707 Digital Cameras
- Product type
- Cameras & Accessories
- Hazard
- Fire
The product
This recall involves the HP Photosmart R707 digital camera. The HP logo and the model name and number are printed on the front of the camera.
What can happen
The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or docking station, posing a fire hazard.
The fix
Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at www.hp.com or contact HP directly. Do not use single-use, non-rechargeable batteries until the firmware has been updated. Consumers are encouraged to update the firmware even if they do not use or intend to use a non-rechargeable battery.
Incidents and where it was sold
- Incidents
- HP has received one report of a camera catching fire, damaging the camera and its docking station, and causing minor smoke damage to the room. No injuries have been reported.
- Sold at
- Electronic, computer and camera stores, as well as Web retailers nationwide from August 2004 through April 2006 for between $250 and $400.
Related pages
Questions and answers
What should I do with the recalled hp photosmart r707 digital cameras?
Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at www.hp.com or contact HP directly. Do not use single-use, non-rechargeable batteries until the.
What is the hazard?
The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or docking station, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.