Hit Promotional Products Recalls Ceramic Mugs Due to Burn and Laceration Hazards
Recall 20014 · Oct 29, 2019 · Hit Promotional Products
34,000
units affected
34,000
units affected
Facts
- Recall number
- 20014
- Date
- Oct 29, 2019
- Company
- Hit Promotional Products
- Units affected
- 34,000
- Product
- Coastline Ceramic Mugs
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves the Coastline Ceramic Mug that was given away as a free promotional item at meetings or events. The mugs are decorated with various logos and come in a variety of colors with a gray bottom. "China" is printed on the bottom of each mug.
What can happen
The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
The fix
Consumers should immediately stop using the recalled mugs and contact Hit Promotional Products for a free replacement mug.
Incidents and where it was sold
- Incidents
- Hit Promotional Products has received ten reports of the mugs cracking or breaking when in use with hot liquids. No injuries have been reported.
- Sold at
- Given to consumers as free promotional products at meetings or events nationwide from October 2018 through September 2019.
Related pages
Questions and answers
What should I do with the recalled coastline ceramic mugs?
Consumers should immediately stop using the recalled mugs and contact Hit Promotional Products for a free replacement mug.
What is the hazard?
The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.