HoMedics Recalls Massagers Due to Electric Shock and Burn Hazards
Recall 17144 · May 2, 2017 · HoMedics
400,000
units affected
400,000
units affected
Facts
- Recall number
- 17144
- Date
- May 2, 2017
- Company
- HoMedics
- Units affected
- 400,000
- Product
- HoMedics handheld massagers
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves three models of handheld massagers, HHP-375H, HHP-250 and the PA-MH-THP. All models of the massagers have a 120 VAC, 60 HZ power cord. "HoMedics" is printed on the massagers. The HHP-375H model Handheld Dual Node Percussion Massager with Heat is white with a gray handle or black with a gray handle. The massager has three sets of interchangeable nodes. The HHP-250 model Handheld Hot and Cold Massager is white with a gray stripe or gray with a blue stripe. The massager has three, five or eight interchangeable nodes. The PA-MH-THP model Handheld Compact Percussion Massager with Heat is white on the bottom of the base with gray on top. The massager has two sets of interchangeable nodes. All manufacturing dates for all three models are included in the recall and the item date code can be found in either one of the cord prongs or in the rating label located on the underside of the product. Date codes can be identified as a 4-digit number WWYY where WW is the sequential week of the year and YY is the last two digits of the manufacturing year.
What can happen
The cord can break near the base of the massager and expose the wires, posing an electric shock and burn hazards.
The fix
Consumers should immediately stop using the recalled massagers and contact HoMedics for instructions on removing the cord and to receive a refund in the form of a credit for any replacement product from the firm.
Incidents and where it was sold
- Incidents
- HoMedics has received 140 reports of exposed wires, sparks, smoking and some shooting flames coming from the massagers. There have been 15 reports of burn injuries to consumer's fingers and other parts of the body.
- Sold at
- Bed Bath & Beyond, Macy's, Rite-Aid, Walmart and other stores nationwide and HSN from August 2013 through February 2017 for between about $30 and $50.
Related pages
Questions and answers
What should I do with the recalled homedics handheld massagers?
Consumers should immediately stop using the recalled massagers and contact HoMedics for instructions on removing the cord and to receive a refund in the form of a credit for any replacement product from the firm.
What is the hazard?
The cord can break near the base of the massager and expose the wires, posing an electric shock and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.