Homedics Recalls Massagers Due to Fire and Burn Hazards
Recall 24076 · Jan 4, 2024 · Homedics
46,000
units affected
46,000
units affected
Facts
- Recall number
- 24076
- Date
- Jan 4, 2024
- Company
- Homedics
- Units affected
- 46,000
- Product
- Therapist Select Percussion Personal Massagers
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves the HoMedics Therapist Select Massagers with model number HHP-715. The product has a 120 VAC, 60 HZ power cord. "HoMedics" is printed on the side of the barrel of the product. The products are black with a handle, housing and massage head attached to the end. The product has four interchangeable massage heads. Only manufacturing dates through the end of 2022 and prior are included in the recall. The manufacturing date is represented by a date code found on a sticker on the underside of the product's barrel. Date codes are a 4-digit number WWYY where WW is the sequential week of the year and YY is the last two digits of the manufacturing year. Only products with a YY of 20, 21 or 22 are subject to this recall.
What can happen
The massagers can overheat while charging, posing fire and burn hazards.
The fix
Consumers should immediately stop using or charging the recalled massagers and contact Homedics for instructions to receive a full refund or a refund in the form of a credit toward any Homedics product, including a 20% bonus.
Incidents and where it was sold
- Incidents
- Homedics has received 17 reports of the massagers overheating, including one report of a burn to the consumer's thumb.
- Sold at
- Macy's, BJ's Wholesale Club, Lowe's, JCPenney, The Home Depot and other stores nationwide and online at Homedics.com, Macys.com, BJs.com, Lowes.com, HomeDepot.com and Amazon.com from September 2020 through November 2023 for about $100.
Related pages
Questions and answers
What should I do with the recalled therapist select percussion personal massagers?
Consumers should immediately stop using or charging the recalled massagers and contact Homedics for instructions to receive a full refund or a refund in the form of a credit toward any Homedics product, including a 20% bonus.
What is the hazard?
The massagers can overheat while charging, posing fire and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.