HON Recalls Office Chairs Due to Fall Hazard
Recall 20137 · Jun 17, 2020 · Hon
13,400
units affected
13,400
units affected
Facts
- Recall number
- 20137
- Date
- Jun 17, 2020
- Company
- Hon
- Units affected
- 13,400
- Product
- HON Office Chairs
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.
What can happen
The chair's back can break, posing fall and injury hazards to the user.
The fix
Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.
Incidents and where it was sold
- Incidents
- HON has received reports of 11 chair backs breaking including two reports of minor injuries.
- Sold at
- HON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com from February 2019 through February 2020 for between $135 and $250.
Related pages
Questions and answers
What should I do with the recalled hon office chairs?
Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.
What is the hazard?
The chair's back can break, posing fall and injury hazards to the user.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.