Honeywell International Recalls SWIFT® Wireless Gateway Sold with Fire Alarm Systems Due To Failure to Communicate in Fire
Recall 17151 · May 12, 2017 · Honeywell International
900
units affected
900
units affected
Facts
- Recall number
- 17151
- Date
- May 12, 2017
- Company
- Honeywell International
- Units affected
- 900
- Product
- SWIFT wireless gateway sold with fire alarm systems
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves the SWIFT wireless gateway sold with fire alarm systems. The gateways are round, white and measure eight inches in diameter. The gateways are the bridge between the fire alarm control panel and the detectors. These systems are used primarily for indoor or covered areas in commercial buildings, such as in office buildings, hotels, industrial facilities, and apartment complexes. The model number and date codes are printed on the back of the gateway on a white label on the circuit board. The gateways have the following brand names, model numbers and date codes. Brand Model Date Code Range NOTIFIER FWSG 10 13 14 through 12 15 16 Fire-Lite W-GATE Gamewell-FCI VW-GATE Honeywell XLS-WSG Johnson Controls JFWSG
What can happen
The smoke detectors connected to the gateway can fail to activate properly when significant environmental contaminants are present, posing a risk that consumers will not be alerted to a fire.
The fix
Contact Honeywell for an update of the firmware on the SWIFT wireless gateway(s) installed on the system. Commercial building customers should continue using the recalled detectors until the firmware is updated.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Honeywell distributors nationwide between October 2014 and December 2016 for about $440 for the fire alarm system.
Related pages
Questions and answers
What should I do with the recalled swift wireless gateway sold with fire alarm systems?
Contact Honeywell for an update of the firmware on the SWIFT wireless gateway(s) installed on the system. Commercial building customers should continue using the recalled detectors until the firmware is updated.
What is the hazard?
The smoke detectors connected to the gateway can fail to activate properly when significant environmental contaminants are present, posing a risk that consumers will not be alerted to a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.