HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards
Recall 16202 · Jun 23, 2016 · Hp
41,000
units affected
41,000
units affected
Facts
- Recall number
- 16202
- Date
- Jun 23, 2016
- Company
- Hp
- Units affected
- 41,000
- Product
- HP lithium-ion batteries
- Product type
- Batteries and Chargers
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. The black batteries measure about 8 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.
What can happen
The battery packs can overheat, posing fire and burn hazards.
The fix
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.
Incidents and where it was sold
- Incidents
- HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total.
- Sold at
- Best Buy, Wal-Mart, and Staples and authorized dealers nationwide and online at www.hp.com from March 2013 through August 2015. The batteries were sold with notebook computers for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.
Related pages
Questions and answers
What should I do with the recalled hp lithium-ion batteries?
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.
What is the hazard?
The battery packs can overheat, posing fire and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.