HSN Recalls 5.4 Million Handheld Clothing Steamers Due to Serious Burn Hazard
Recall 21138 · May 26, 2021 · Hsn
5,400,000
units affected
5,400,000
units affected
Facts
- Recall number
- 21138
- Date
- May 26, 2021
- Company
- Hsn
- Units affected
- 5,400,000
- Product
- Joy/JM-branded My Little Steamer® and My Little Steamer® Go Mini
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Joy/JM-branded My Little Steamer and My Little Steamer Go Mini handheld clothing steamers. The steamers are handheld electrical appliances (120V, 60Hz, 900w), which use hot steam, emitted from a nozzle head to remove wrinkles from garments and other fabrics. The steamers were sold in two sizes: the standard (or deluxe) full-size My Little Steamer or the compact-size My Little Steamer Go Mini. The steamers were sold individually or in combination sets in a variety of colors, including black, white, red, purple, and teal. Recalled models have either a flat or triangular steamer head, and the name of the product is printed on the side of the unit.
What can happen
The recalled clothing steamers can expel, spray, or leak hot water during use, posing a serious burn hazard to consumers.
The fix
Consumers should immediately stop using the recalled clothing steamers and contact HSN for information about how to receive a full refund for units purchased from January 2018 to December 2020, a partial refund for units purchased from January 2015 to December 2017, or a voucher for units purchased before January 2015.
Incidents and where it was sold
- Incidents
- HSN has received 227 reports of hot water spraying or leaking from the steamers, including 106 reports of burn injuries. These reports include eight reports of second-degree burns and six reports of third-degree burns.
- Sold at
- Online at HSN.com and on the HSN television network. They were also sold in-stores nationwide, or online at various retailers, including Amazon, Target, Bed Bath & Beyond, Walmart, and Lowes from January 2002 through December 2020 for between $10 and $30 individually and between $20 and $50 in...
Related pages
Questions and answers
What should I do with the recalled joy/jm-branded my little steamer® and my little steamer® go mini?
Consumers should immediately stop using the recalled clothing steamers and contact HSN for information about how to receive a full refund for units purchased from January 2018 to December 2020, a partial refund for units purchased from January 2015 to December 2017, or a voucher for units purchased before January 2015.
What is the hazard?
The recalled clothing steamers can expel, spray, or leak hot water during use, posing a serious burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.