Human Touch Recalls Reclining Chairs Due to Fall Hazard
Recall 17036 · Nov 23, 2016 · Human Touch
1,100
units affected
1,100
units affected
Facts
- Recall number
- 17036
- Date
- Nov 23, 2016
- Company
- Human Touch
- Units affected
- 1,100
- Product
- Perfect power recliner chairs
- Remedy
- Refund, Repair
- Hazard
- Falls
The product
This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.
What can happen
The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.
The fix
Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.
Incidents and where it was sold
- Incidents
- The firm has received one report of the chair's joystick mechanism malfunctioning. No injuries have been reported.
- Sold at
- Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500.
Related pages
Questions and answers
What should I do with the recalled perfect power recliner chairs?
Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.
What is the hazard?
The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.