Hype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Recall 16217 · Jul 6, 2016 · Hype Wireless
25,000
units affected
25,000
units affected
Facts
- Recall number
- 16217
- Date
- Jul 6, 2016
- Company
- Hype Wireless
- Units affected
- 25,000
- Product
- Self-balancing scooters/hoverboards
- Product type
- Powered Scooters or Skateboards
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves Hype Roam brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Roam brand hoverboards were sold in black, red and blue. Roam is printed on a sticker attached to the undercarriage of the scooter.
What can happen
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
The fix
Consumers should immediately stop using these recalled products and contact Hype Wireless to exchange their hoverboard for a free UL-compliant replacement.
Incidents and where it was sold
- Incidents
- Hype Wireless has received one report of a self-balancing scooter/hoverboard overheating and smoking. There have been no reports of injuries or property damage.
- Sold at
- Bed Bath and Beyond, Sports Chalet, VMZ Enterprises LLC and Trans World Entertainment stores nationwide and online from November 2015 through January 2016 for about $500.
Related pages
Questions and answers
What should I do with the recalled self-balancing scooters/hoverboards?
Consumers should immediately stop using these recalled products and contact Hype Wireless to exchange their hoverboard for a free UL-compliant replacement.
What is the hazard?
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.