Hyper Products Recalls HyperJuice Stackable GaN USB-C Chargers Due to Fire Hazard
Recall 22236 · Sep 29, 2022 · Hyper Products
18,200
units affected
18,200
units affected
Facts
- Recall number
- 22236
- Date
- Sep 29, 2022
- Company
- Hyper Products
- Units affected
- 18,200
- Product
- HyperJuice Stackable GaN USB-C Chargers
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Hyper Products HyperJuice Stackable GaN 65W and 100W USB-C chargers. The chargers were sold in black and measure about 2 inches wide and 3 inches long. The 65W charger has the model number HJ414 and the 100W charger has the model number HJ417. The model numbers are printed on a label located at the bottom of the charger. Item Number Product Name HJ414 HyperJuice Stackable GaN 65W USB-C Charger HJ417 HyperJuice Stackable GaN 100W USB-C Charger
What can happen
The chargers can overheat, posing a fire hazard to consumers.
The fix
Consumers should immediately stop using the recalled HyperJuice Stackable GaN USB-C Chargers and contact Hyper Products for refund in the form of a www.Hypershop.com store credit for the amount of the purchase price for the 65W and the 100W chargers.
Incidents and where it was sold
- Incidents
- Hyper Products has received seven reports of the charger overheating resulting in damage to the charging units. No injuries have been reported.
- Sold at
- B&H Photo Video stores in New York and at www.bhphotovideo.com and online at www.hypershop.com, www.indiegogo.com and www.kickstarter.com from October 2020 through August 2022 for between $45 and $59 for the 65W (HJ414) and between $58 and $84 for the 100W (HJ417).
Related pages
Questions and answers
What should I do with the recalled hyperjuice stackable gan usb-c chargers?
Consumers should immediately stop using the recalled HyperJuice Stackable GaN USB-C Chargers and contact Hyper Products for refund in the form of a www.Hypershop.com store credit for the amount of the purchase price for the 65W and the 100W chargers.
What is the hazard?
The chargers can overheat, posing a fire hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.