Hyper Products Recalls HyperJuice USB-C Battery Packs Due to Fire Hazard
Recall 22237 · Sep 29, 2022 · Hyper Products
13,700
units affected
13,700
units affected
Facts
- Recall number
- 22237
- Date
- Sep 29, 2022
- Company
- Hyper Products
- Units affected
- 13,700
- Product
- HyperJuice 130W USB-C Battery Packs
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Hyper Products HyperJuice 130W USB-C Battery Pack and Kits. The battery packs were sold in gray and silver and have the same model number - HJ307. The battery packs measure about 3 inches wide and 7 inches long. The model number is printed on a label located at bottom of the battery pack. Item Number Product Name HJ307 HyperJuice 130W USB-C Battery Pack (gray) HJ307 HyperJuice 130W USB-C Battery Pack (silver)
What can happen
The battery pack can overheat while charging, posing a fire hazard to consumers.
The fix
Consumers should immediately stop using the recalled HyperJuice 130W USB-C Battery Packs and contact Hyper Products for a refund in the form of a www.Hypershop.com store credit for the purchase price of the product.
Incidents and where it was sold
- Incidents
- Hyper Products has received two reports of the battery pack overheating, resulting in smoke, melting and property damage. No injuries have been reported.
- Sold at
- B&H Photo Video stores in New York and at www.bhphotovideo.com and online at www.hypershop.com, www.indiegogo.com and www.kickstarter.com from October 2018 through April 2022 for between $122 and $158.
Related pages
Questions and answers
What should I do with the recalled hyperjuice 130w usb-c battery packs?
Consumers should immediately stop using the recalled HyperJuice 130W USB-C Battery Packs and contact Hyper Products for a refund in the form of a www.Hypershop.com store credit for the purchase price of the product.
What is the hazard?
The battery pack can overheat while charging, posing a fire hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.