Insolroll Recalls Roller Shades with Solar and Rechargeable Motors Due to Fire Hazard
Recall 13197 · May 22, 2013 · Insolroll
1,500
units affected
1,500
units affected
Facts
- Recall number
- 13197
- Date
- May 22, 2013
- Company
- Insolroll
- Units affected
- 1,500
- Product
- Insolroll Solar Powered and Rechargeable Motor Roller Shades
- Product type
- Window Shades and Venetian Blinds and Indoor Shutters
- Remedy
- Replacement
- Hazard
- Fire
The product
The recall includes Insolroll roller shades available with a solar powered motor (model #IN-SOL-R) or rechargeable motor (model #IN-RCG-R). The model numbers are printed on the body of the motor located inside the roller tube. These rechargeable motors on Insolroll interior solar screen and blackout shades have built-in lithium ion batteries that are used with a solar panel charger or plug-in charger. The 18-inch wide by 1-5/16-inch high solar panel charger is white on the interior side and black toward the exterior. The plug-in charger is black and measures about 3 inches high by 1-5/8 inch wide by 1-1/16 inch deep with a 13-foot cord. The motors raise and lower the shades controlled by a hand-held remote control or surface-mounted wall switch. The manufacturer's name is printed on a sticker on the roller tube that can be seen by taking down the shade and removing the fabric completely.
What can happen
The motor of these roller shades has a built-in lithium battery that can overheat while being charged, posing a fire risk.
The fix
Consumers should immediately unplug the solar panel charger or unplug the plug-in charger and contact your Insolroll dealer to receive a free replacement motor and installation instructions. If dealer unknown, contact Insolroll for a list of dealers.
Incidents and where it was sold
- Incidents
- Insolroll has received one report of the motor on the shade overheating and creating a fire. No injuries have been reported.
- Sold at
- Insolroll independent window covering installer retailers nationwide from June 2012 through March 2013 for between $400 and $700 per window shade.
Related pages
Questions and answers
What should I do with the recalled insolroll solar powered and rechargeable motor roller shades?
Consumers should immediately unplug the solar panel charger or unplug the plug-in charger and contact your Insolroll dealer to receive a free replacement motor and installation instructions. If dealer unknown, contact Insolroll for a list of dealers.
What is the hazard?
The motor of these roller shades has a built-in lithium battery that can overheat while being charged, posing a fire risk.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.