Interlogix Recalls to Inspect Personal Panic Devices Due to Failure to Operate in an Emergency
Recall 17004 · Oct 4, 2016 · Interlogix
67,000
units affected
67,000
units affected
Facts
- Recall number
- 17004
- Date
- Oct 4, 2016
- Company
- Interlogix
- Units affected
- 67,000
- Product
- Interlogix ® wireless personal panic devices
- Remedy
- Replacement
- Hazard
- Other or not stated
The product
This recall involves Interlogix wireless personal panic devices. The product is a wrist band or necklace panic button, used to activate a security control panel within range in the event of a personal emergency or injury. These devices were sold as an accessory with professionally installed home security systems. They were sold in black and white and include model and UPC numbers: TX-4200-01-1 (white; UPC 7-82136-72342-7) and TX-4200-01-2 (black; UPC 7-82136-72343-4). The model number is printed on the underside of the device. Both the model number and the UPC number are printed on the packaging.
What can happen
The wireless personal panic devices can fail to operate, which could result in the device not communicating with the security system if activated in the event of an emergency.
The fix
Consumers should immediately contact their professional security system installer or monitoring company for a free inspection of their personal panic device and a free replacement device for those that fail inspection.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Through professional security installers and distributors nationwide from May 2014 through January 2016 for about $35 to $50.
Related pages
Questions and answers
What should I do with the recalled interlogix ® wireless personal panic devices?
Consumers should immediately contact their professional security system installer or monitoring company for a free inspection of their personal panic device and a free replacement device for those that fail inspection.
What is the hazard?
The wireless personal panic devices can fail to operate, which could result in the device not communicating with the security system if activated in the event of an emergency.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.