ION Audio Recalls Portable Speakers Due to Explosion Hazard
Recall 19124 · May 21, 2019 · ION Audio
41,000
units affected
41,000
units affected
Facts
- Recall number
- 19124
- Date
- May 21, 2019
- Company
- ION Audio
- Units affected
- 41,000
- Product
- Portable speakers
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves the Sport Express, Cornerstone, Cornerstone Glow, and Keystone ION Audio portable speakers. The Sport Express speaker is black in color and has two knobs on the front with a neon blue lit clock. It is about 9 inches wide and 9 inches tall. The Cornerstone and Cornerstone Glow speakers are triangular in shape, have a white outer casing, and are 14 inches wide and 10 inches tall. The Keystone speaker is square with a white casing and gray center. It is about 8 inches wide and 9 inches tall. The UPC number is located on the bottom of the speakers. Model Name UPC Number Cornerstone/Cornerstone Glow 812715018078 812715018528 812715019976 812715019969 Keystone 812715018139 Sport Express 812715010911
What can happen
Hydrogen gas can leak from the portable speaker battery when charging and the speaker can burst, posing an explosion hazard.
The fix
Consumers should immediately stop using the recalled portable speakers and contact ION Audio for a refund in the form of an ION Audio gift card.
Incidents and where it was sold
- Incidents
- Ion Audio has received five reports of speakers exploding including four incidents resulting in property damage to the surrounding area. No injuries have been reported.
- Sold at
- Sport Express was sold exclusively at Best Buy from June 2018 through May 2019 for about $70. Cornerstone, Cornerstone Glow, and Keystone were sold at various electronics stores nationwide and online from March 2016 through March 2019.
Related pages
Questions and answers
What should I do with the recalled portable speakers?
Consumers should immediately stop using the recalled portable speakers and contact ION Audio for a refund in the form of an ION Audio gift card.
What is the hazard?
Hydrogen gas can leak from the portable speaker battery when charging and the speaker can burst, posing an explosion hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.