ISO Beauty Recalls Hair Dryers Due to Burn Hazard
Recall 18098 · Feb 14, 2018 · ISO Beauty
73,000
units affected
73,000
units affected
Facts
- Recall number
- 18098
- Date
- Feb 14, 2018
- Company
- ISO Beauty
- Units affected
- 73,000
- Product
- Ionic Pro hair dryers
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves the Ionic Pro 2000 and 2000W hand-held hair dryers sold under the ISO Beauty and Proliss brand names. The bottom rear of the dryers has "ISO" or "Proliss" printed and model number HD-1820. The dryers were sold in the following colors: black, white, white pearl, peacock, white zebra, pink leopard, blue, and giraffe.
What can happen
The cord can become brittle near the base of the dryer, posing burn hazards.
The fix
Consumers should immediately stop using the recalled hair dryers and contact ISO Beauty for instructions on removing the cord and receiving a refund in the form of a credit for a replacement product from the firm.
Incidents and where it was sold
- Incidents
- ISO Beauty has received 35 reports of the dryers sparking or smoking, including two reports of flames coming from the dryers and three reported burn injuries to hands or fingers.
- Sold at
- Groupon.com, Target.com, ISObeauty.com, Proliss.com and Amazon.com from March 2013 through January 2018 for between $30 and $40.
Related pages
Questions and answers
What should I do with the recalled ionic pro hair dryers?
Consumers should immediately stop using the recalled hair dryers and contact ISO Beauty for instructions on removing the cord and receiving a refund in the form of a credit for a replacement product from the firm.
What is the hazard?
The cord can become brittle near the base of the dryer, posing burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.