JBR Solutions Recalls Aduro Surge Protectors Due to Shock and Fire Hazards
Recall 23059 · Dec 1, 2022 · JBR Solutions
51,750
units affected
51,750
units affected
Facts
- Recall number
- 23059
- Date
- Dec 1, 2022
- Company
- JBR Solutions
- Units affected
- 51,750
- Product
- Aduro surge protectors
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves all Aduro Surge Wall Charging Tower surge protectors. The surge protectors have 12 outlets, dual USB ports and are white or black in color. The Aduro logo appears on the center front panel below the two USB ports. Model and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector.
What can happen
The surge protectors contain incorrect polarization and poorly soldered connections, posing shock and fire hazards.
The fix
Consumers should immediately stop using the recalled surge protectors and contact JBR Solutions to receive a full refund. JBR Solutions is contacting known purchasers directly.
Incidents and where it was sold
- Incidents
- JBR Solutions has received one report of incorrect polarization of the surge protector. No injuries or fires have been reported.
- Sold at
- Online at www.walmart.com, www.woot.com, www.amazon.com, www.aduroproducts.com and www.groupon.com from January 2020 through August 2022 for between $20 and $50.
Related pages
Questions and answers
What should I do with the recalled aduro surge protectors?
Consumers should immediately stop using the recalled surge protectors and contact JBR Solutions to receive a full refund. JBR Solutions is contacting known purchasers directly.
What is the hazard?
The surge protectors contain incorrect polarization and poorly soldered connections, posing shock and fire hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.