JELD-WEN Recalls to Repair Interior Bifold Doors Due to Impact Hazard
Recall 13016 · Oct 23, 2012 · Jeld-Wen
170,800
units affected
170,800
units affected
Facts
- Recall number
- 13016
- Date
- Oct 23, 2012
- Company
- Jeld-Wen
- Units affected
- 170,800
- Product
- JELD-WEN and Reliabilt Interior Bifold Doors
- Product type
- Doors
- Remedy
- Replacement
- Hazard
- Injury
The product
The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall.
What can happen
The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.
The fix
Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.
Incidents and where it was sold
- Incidents
- JELD-WEN is aware of twelve incidents of broken pivot pins causing the bifold doors to disengage from the overhead track, including three incidents involving minor injuries.
- Sold at
- Home Depot, Lowe's and other building products retailers between February 2011 and March 2012 for about $40 to $80.
Related pages
Questions and answers
What should I do with the recalled jeld-wen and reliabilt interior bifold doors?
Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.
What is the hazard?
The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.