Jo-Ann Stores Recalls Place & Time Battery-Operated Desk Lamps Due to Fire Hazard
Recall 24373 · Sep 19, 2024 · Jo-Ann Stores
9,700
units affected
9,700
units affected
Facts
- Recall number
- 24373
- Date
- Sep 19, 2024
- Company
- Jo-Ann Stores
- Units affected
- 9,700
- Product
- Place & Time battery-operated desk lamps
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Place & Time® battery-operated desk lamps with a USB cord. The lamp was sold in three colors: green with the model number 4843351B, pink with the model number 4843351A, and cream with the model number 4843351D. The model number can be found on the label on the bottom of the lamp. The lamp is about 12 inches high when the neck is fully extended and about 4 inches wide at the base.
What can happen
The desk lamp's battery compartment can overheat while using the USB charging cord, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled desk lamps and return them to Jo-Ann Stores for a full refund. Consumers without a purchase receipt will receive a $23 store credit. Consumers who are unable to return the lamp to a store can email a photo of the purchase receipt to customer.service@joann.com with the subject "Desk Lamp Recall Refund" to receive an electronic gift card for the amount on the purchase receipt, or a $23 store credit if the consumer does not have the receipt and provides a photo of the lamp.
Incidents and where it was sold
- Incidents
- The firm has received three reports of the battery compartment melting or popping while the lamp was charging with the USB cord. No injuries have been reported.
- Sold at
- Jo-Ann Stores nationwide and online at www.joann.com from May 2024 through July 2024 for about $23.
Related pages
Questions and answers
What should I do with the recalled place & time battery-operated desk lamps?
Consumers should immediately stop using the recalled desk lamps and return them to Jo-Ann Stores for a full refund. Consumers without a purchase receipt will receive a $23 store credit. Consumers who are unable to return the lamp to a store can email a photo of the purchase receipt to customer.service@joann.com with.
What is the hazard?
The desk lamp's battery compartment can overheat while using the USB charging cord, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.