Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury from Fall Hazard
Recall 26568 · Jun 18, 2026 · Joolz
3,840
units affected
3,840
units affected
Facts
- Recall number
- 26568
- Date
- Jun 18, 2026
- Company
- Joolz
- Units affected
- 3,840
- Product
- Joolz Aer2 Car Seat Adapters for Joolz Aer 2 Stroller
- Remedy
- Refund
- Hazard
- Falls
The product
This recall involves the Aer2 Car Seat Adapters for Joolz Aer2 Strollers. The adapters are designed to transfer the car seat from a car to the stroller. The black adapters are sold in a set of two and are made of plastic. They are sold as accessories. Only the car seat adapters are involved in the recall; the stroller is not involved in the recall. A product identifier starting with NL311 can be found on the inside of the adapter.
What can happen
The recalled car seat adapters can fail to properly attach to the stroller, which may allow the car seat to fall, posing a risk of serious injury from a fall hazard.
The fix
Consumers should stop using the Joolz Aer2 Car Seat Adapters immediately, detach them from the stroller and go to http://joolzcarseatadapter.expertinquiry.com to register for a full refund. The firm will provide a video on how to remove the Joolz Aer2 Car Seat Adapters from the stroller. Consumers must return the recalled adapter sets using the prepaid shipping label to receive a refund. Full refunds will be reimbursed via an electronic payment method or a virtual prepaid gift card to use anywhere.
Incidents and where it was sold
- Incidents
- The firm has received one report of the car seat adapters detaching from the strollers. No injuries have been reported.
- Sold at
- Bloomingdale's, Nordstrom, and specialty stores nationwide, and online at www.joolz.com, www.bloomingdales.com, www.nordstrom.com, and www.amazon.com from June 2025 to May 2026 for about $50.
Related pages
Questions and answers
What should I do with the recalled joolz aer2 car seat adapters for joolz aer 2 stroller?
Consumers should stop using the Joolz Aer2 Car Seat Adapters immediately, detach them from the stroller and go to http://joolzcarseatadapter.expertinquiry.com to register for a full refund. The firm will provide a video on how to remove the Joolz Aer2 Car Seat Adapters from the stroller. Consumers must return the.
What is the hazard?
The recalled car seat adapters can fail to properly attach to the stroller, which may allow the car seat to fall, posing a risk of serious injury from a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.