Joovy Recalls Zoom 360 Ultralight Jogging Strollers Due to Fall Hazard (Recall Alert)
Recall 22701 · Oct 7, 2021 · Joovy
9,200
units affected
9,200
units affected
Facts
- Recall number
- 22701
- Date
- Oct 7, 2021
- Company
- Joovy
- Units affected
- 9,200
- Product
- Zoom 360 Ultralight jogging strollers
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves Zoom 360 Ultralight jogging strollers with SKU 8060, 8061, 8067 and 8069 and a batch number between March 2020 (03-XX-20) and October 2020 (10-XX-20). The strollers were sold in black, blueberry, charcoal and red colors and weigh about 26 lbs. The stroller label on the inside leg contains the SKU and batch numbers. "Joovy" is written across the front of the stroller and "Zoom Ultralight" is written on the parent organizer attachment on the bottom of the stroller. See Joovy's video at https://vimeo.com/574693044/09c3d0418c to install the repair.
What can happen
The stroller's front wheel bearing can fail or detach, posing a fall and injury hazard.
The fix
Consumers should immediately stop using the recalled strollers and contact the firm for a free repair kit to replace the front wheel fork bearing. Joovy is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- There have been 25 incidents of restricted front wheel movement reported, including 12 incidents where the wheel fork bearing wore through the housing and detached, with one fall resulting in bruises when the user fell onto the stroller.
- Sold at
- Independent specialty juvenile stores nationwide and online at Joovy.com, Amazon.com, BuyBuyBaby.com and Target.com from May 2020 through December 2020 for about $250.
Related pages
Questions and answers
What should I do with the recalled zoom 360 ultralight jogging strollers?
Consumers should immediately stop using the recalled strollers and contact the firm for a free repair kit to replace the front wheel fork bearing. Joovy is contacting all known purchasers directly.
What is the hazard?
The stroller's front wheel bearing can fail or detach, posing a fall and injury hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.