Joydeco Roller Window Shades Recalled Due to Strangulation and Entanglement Hazards and Risk of Serious Injury or Death; Violation of Federal Regulations for Window Coverings; Sold on Amazon.com by Shanghai Chushuo Electronic Commerce Co.
Recall 25230 · Apr 17, 2025 · Shanghai Chushuo Electronic Commerce Co. Ltd.
73,000
units affected
73,000
units affected
Facts
- Recall number
- 25230
- Date
- Apr 17, 2025
- Company
- Shanghai Chushuo Electronic Commerce Co. Ltd.
- Units affected
- 73,000
- Product
- Joydeco Roller Window Shades
- Remedy
- Refund, Repair
- Hazard
- Strangulation
The product
This recall involves Joydeco Roller Window Shades sold exclusively on Amazon.com. The roller shades were sold in multiple colors, including beige, light gray and white with sizes ranging from a width of 20-70 inches and height of 75 inches. Joydeco is printed on the label sticker on the headrail.
What can happen
The recalled roller shades have long operating cords that can cause death or serious injury to children, due to strangulation and entanglement hazards. The window coverings are in violation of the federal regulations for window coverings and present a substantial product hazard. The shades also violate labeling requirements for window coverings.
The fix
Consumers should immediately put the window shade's cords up and away from children and contact Shanghai Chushuo Electronic Commerce Co. Ltd to receive a full refund or free replacement operating cord wand. Consumers must send a photo of the recalled product with the operating cord cut to amazonservice@joydeco.com. Once the firm receives the photo, consumers will receive a repair kit with installation instructions through Shunfeng Express or UPS. The firm is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Amazon.com from September 2021 through September 2024 for between $26 and $80.
Related pages
Questions and answers
What should I do with the recalled joydeco roller window shades?
Consumers should immediately put the window shade's cords up and away from children and contact Shanghai Chushuo Electronic Commerce Co. Ltd to receive a full refund or free replacement operating cord wand. Consumers must send a photo of the recalled product with the operating cord cut to amazonservice@joydeco.com.
What is the hazard?
The recalled roller shades have long operating cords that can cause death or serious injury to children, due to strangulation and entanglement hazards. The window coverings are in violation of the federal regulations for window coverings and present a substantial product hazard. The shades also violate labeling.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.