Ketra Recalls to Inspect Recessed Downlights Due to Electrical Shock Hazard
Recall 18175 · Jun 12, 2018 · Ketra
3,400
units affected
3,400
units affected
Facts
- Recall number
- 18175
- Date
- Jun 12, 2018
- Company
- Ketra
- Units affected
- 3,400
- Product
- Ketra D3 recessed downlights
- Remedy
- Repair
- Hazard
- Electric shock
The product
This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture. Only downlights with date codes between K4816 and K1118 are included in this recall. The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds.
What can happen
The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.
The fix
Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or replacing the recalled products.
Incidents and where it was sold
- Incidents
- The firm has received two reports of incorrect wiring found in the downlights by an electrician. No injuries have been reported.
- Sold at
- Authorized Ketra lighting distributors and specialty audio/video stores nationwide from November 2016 through April 2018 for between $550 and $750.
Related pages
Questions and answers
What should I do with the recalled ketra d3 recessed downlights?
Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or.
What is the hazard?
The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.