Keystone Manufacturing Co. and QVC Recall Convection Ovens with Rotisserie Due to Fire and Electrical Shock Hazards
Recall 07577 · Sep 12, 2007 · Keystone Manufacturing Co. and QVC
32,000
units affected
32,000
units affected
Facts
- Recall number
- 07577
- Date
- Sep 12, 2007
- Company
- Keystone Manufacturing Co. and QVC
- Units affected
- 32,000
- Product
- Cook's Essentials Convection Ovens with Pull-Out Rotisserie and Deni Convection Ovens with Rotisserie
- Product type
- Ovens/Stoves/Ranges/Microwaves
- Hazard
- Fire
The product
This recall involves the Cook's Essentials Multi-Function Convection Oven with Pull-Out Rotisserie (model number 910500), which was also sold as the Deni Convection Oven with Rotisserie (model number 10500). The model number can be found on the bottom of the oven. These are countertop ovens and the brand name "Cook's Essentials" or "Deni" is found on the front right panel.
What can happen
Wires behind the control panel can overheat, posing fire and electric shock hazards.
The fix
Consumers should immediately stop using the oven and contact QVC or Keystone to receive a replacement oven or a refund. QVC and Keystone have notified consumers by telephone and by mail to stop using the oven.
Incidents and where it was sold
- Incidents
- QVC has received 49 reports of incidents, including five minor burns, five electrical shocks and 11 incidents of minor property damage to kitchen cabinets and countertops.
- Sold at
- The Cook's Essentials brand was sold exclusively through QVC and the Deni brand was sold through various on-line retailers from October 2006 through May 2007 for about $125.
Related pages
Questions and answers
What should I do with the recalled cook's essentials convection ovens with pull-out rotisserie and deni convection ovens with rotisserie?
Consumers should immediately stop using the oven and contact QVC or Keystone to receive a replacement oven or a refund. QVC and Keystone have notified consumers by telephone and by mail to stop using the oven.
What is the hazard?
Wires behind the control panel can overheat, posing fire and electric shock hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.