Khaite Recalls Women's High Heeled Sandals Due to Fall Hazard
Recall 24027 · Nov 16, 2023 · Khaite
1,860
units affected
1,860
units affected
Facts
- Recall number
- 24027
- Date
- Nov 16, 2023
- Company
- Khaite
- Units affected
- 1,860
- Product
- Women's high heeled sandals (Spring Summer 2024 collection, Louisa, Linden and Seigel Heel Sandals)
- Remedy
- Refund
- Hazard
- Falls
The product
This recall involves three styles of KHAITE high heeled sandals. The style names are LINDEN SANDAL, LOUISA STRAPPY SANDAL and SEIGEL HEEL SANDAL from the Spring Summer 2024 collection. The model numbers are F3047-780-580, F3057-803-121, F3057-726-200, F3053-809-200, F3053-809-100, F3053-726-826, F3047-808-362, F3047-803-121, F3047-790-905, F3047-783-170 are printed on the shoeboxes. "Khaite" is printed on the soles of all Khaite shoes. Style Code Description Color Fabric Price F3053-726-826 LOUISA STRAPPY SANDAL VIOLET SUEDE $1080 F3053-809-200 LOUISA STRAPPY SANDAL BLACK LEATHER $1080 F3053- 809-100 LOUISA STRAPPY SANDAL WHITE LEATHER $1080 F3057-726-200 SEIGEL HEEL SANDAL BLACK SUEDE $920 F3057-803-121 SEIGEL HEEL SANDAL NATURAL NOVELTY MATERIAL $920 F3047-780-580 LINDEN SANDAL SCARLET RED PATENT LEATHER $950 F3047-790-905 LINDEN SANDAL KHAKI LEATHER $1080 F3047-783-170 LINDEN SANDAL WARM WHITE LEATHER $920 F3047-803-121 LINDEN SANDAL NATURAL NOVELTY MATERIAL $980 F3047-808-362 LINDEN SANDAL SAPPHIRE NOVELTY MATERIAL $980
What can happen
The heels on the shoes can detach, posing a fall hazard.
The fix
Consumers should immediately stop using the recalled shoes and contact Khaite for a full refund. For those who purchased shoes through a Khaite store or Khaite.com, email info@khaite.com for instructions on how to return and to receive free shipping and a full refund. Purchasers from third-party retailers must return the product to the third-party retailer to receive a full refund or store credit.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Khaite, Bergdorf Goodman, Nordstrom, Saks Fifth Avenue, and other independent stores worldwide and online at Khaite.com, Net-a-porter.com, and MatchesFashion.com from October 2022 through July 2023 for between $920 and $1,080.
Related pages
Questions and answers
What should I do with the recalled women's high heeled sandals (spring summer 2024 collection, louisa, linden and seigel heel sandals)?
Consumers should immediately stop using the recalled shoes and contact Khaite for a full refund. For those who purchased shoes through a Khaite store or Khaite.com, email info@khaite.com for instructions on how to return and to receive free shipping and a full refund. Purchasers from third-party retailers must return.
What is the hazard?
The heels on the shoes can detach, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.