Kikkerland Design Recalls Foldable Step Stools Sold By QVC Due to Fall Hazard
Recall 10720 · Feb 18, 2010 · Kikkerland Design
13,000
units affected
13,000
units affected
Facts
- Recall number
- 10720
- Date
- Feb 18, 2010
- Company
- Kikkerland Design
- Units affected
- 13,000
- Product
- Easy-Fold and Easy-Store Step Stools
- Product type
- Chairs, Stools & Benches
- Hazard
- Falls
The product
This recall involves Kikkerland Easy-Fold and Easy-Store step stools. The tops of the foldable step stools have white polka dots and were sold as a set of two, including 9-inch and 15-inch stools. The gray 9-inch stool has a sticker with model number ZZ09-GR on the front, and the brown 15-inch stool has a sticker with model number ZZ08-BR on the front. Only stools sold by QVC are included in this recall.
What can happen
The step stools can crack or break, posing a fall hazard to consumers.
The fix
Consumers should immediately stop using the recalled step stools. If the step stools were purchased at a QVC store, consumers should return the product to any QVC store to receive a full refund. Consumers who purchased the step stools through a QVC television program or qvc.com were mailed instructions on how to receive a refund.
Incidents and where it was sold
- Incidents
- The firm has received nine reports of the stools cracking or breaking, resulting in four reports of injuries including ankle sprains and contusions.
- Sold at
- QVC televised shopping programs and toll-free number, at www.qvc.com and at QVC retail stores in Minnesota and Pennsylvania from May 2009 through November 2009 for about $40.
Related pages
Questions and answers
What should I do with the recalled easy-fold and easy-store step stools?
Consumers should immediately stop using the recalled step stools. If the step stools were purchased at a QVC store, consumers should return the product to any QVC store to receive a full refund. Consumers who purchased the step stools through a QVC television program or qvc.com were mailed instructions on how to.
What is the hazard?
The step stools can crack or break, posing a fall hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.