L.L.Bean Recalls Step Stools Due to Fall Hazard (Recall Alert)
Recall 13750 · Aug 29, 2013 · L.L.Bean
2,800
units affected
2,800
units affected
Facts
- Recall number
- 13750
- Date
- Aug 29, 2013
- Company
- L.L.Bean
- Units affected
- 2,800
- Product
- Painted cottage step stools
- Product type
- Step Stools
- Remedy
- Refund, Repair
- Hazard
- Tip-over
The product
This recall involves L.L.Bean painted wood cottage step stools. They measure about 12 inches tall by 12 inches wide by 13 inches deep and have a slot on the top surface and hard plastic caps on the bottom of all four legs. They were sold in the following colors: black, coffee bean, ivory, light sage and red. Item number 281655 is printed on a sticker on the underside of the stool.
What can happen
The step stools can slide or tip over, posing a fall hazard to consumers.
The fix
Consumers should immediately stop using the step stools and contact L.L.Bean for a full refund or a merchandise card. L.L.Bean will send consumers a prepaid label to return one leg of the stool. The rest of the stool can be discarded. L.L.Bean is contacting purchasers of the step stool directly.
Incidents and where it was sold
- Incidents
- L.L.Bean has received six reports of incidents involving slips and falls, resulting in soreness and bruising.
- Sold at
- L.L.Bean stores nationwide, L.L.Bean's catalog and online at www.llbean.com from December 2012 through June 2013 for about $40.
Related pages
Questions and answers
What should I do with the recalled painted cottage step stools?
Consumers should immediately stop using the step stools and contact L.L.Bean for a full refund or a merchandise card. L.L.Bean will send consumers a prepaid label to return one leg of the stool. The rest of the stool can be discarded. L.L.Bean is contacting purchasers of the step stool directly.
What is the hazard?
The step stools can slide or tip over, posing a fall hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.