Lexmark Ventures Recalls Solexio Hair Stylers Due to Electrocution or Shock Hazard
Recall 23167 · Mar 30, 2023 · Lexmark Ventures
26,830
units affected
26,830
units affected
Facts
- Recall number
- 23167
- Date
- Mar 30, 2023
- Company
- Lexmark Ventures
- Units affected
- 26,830
- Product
- STYLR Hair Stylers
- Remedy
- Refund
- Hazard
- Electric shock
The product
This recall involves lithium-ion battery packs and replacement batteries on XS series Pulsator, Swimmer, This recall involves Solexio STYLR Hair Stylers, which can be used to straighten hair. They are black with either a pink or gray colored handle, controls and lock switches with matching color on the power cord. They are approximately 11 inches long, 1.4 inches in diameter and weigh about 14.5 ounces. Product number "78T0100" for pink models and product number "78T0300" for gray models is printed on a black and gray label inside the barrel of the stylers. Affected models have a date code between 147 and 253. The date code is the middle three numbers of the serial number, which starts with 8081. The serial number is located below the product number on the silver and black label inside the barrel of the stylers.
What can happen
The cord on the hair stylers can detach if the unit is dropped, posing an electrocution or shock hazard to users.
The fix
Consumers should immediately stop using the recalled hair stylers and contact Solexio or the retailer or distributor from whom they purchased the product for a full refund.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Online at www.solexio.com and at professional salons and trade shows from December 2021 through February 2023 for about $300.
Related pages
Questions and answers
What should I do with the recalled stylr hair stylers?
Consumers should immediately stop using the recalled hair stylers and contact Solexio or the retailer or distributor from whom they purchased the product for a full refund.
What is the hazard?
The cord on the hair stylers can detach if the unit is dropped, posing an electrocution or shock hazard to users.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.