LG Electronics Recalls Free-Standing 86-Inch Smart Televisions and Stands Due to Serious Tip-Over and Entrapment Hazards (Recall Alert)
Recall 23721 · Jan 12, 2023 · LG Electronics
52,000
units affected
52,000
units affected
Facts
- Recall number
- 23721
- Date
- Jan 12, 2023
- Company
- LG Electronics
- Units affected
- 52,000
- Product
- LG 86-inch smart televisions and stands
- Remedy
- Repair
- Hazard
- Tip-over
The product
This recall involves four LG Electronics 86-inch smart TV models with model numbers 86UQ8000AUB, 86UQ7070ZUD, 86UQ7590PUD, and 86NANO75UQA. The TVs (not including the stands) are 86 inches diagonally, 43.5 inches high, 76 inches wide, and 2.4 inches deep. They weigh approximately 100 pounds. The serial number of the recalled product begins with 202RM, 203RM, 204RM, 205RM, 206RM, 207RM, or 208RM and is located at the bottom right of the back of the TV, along with the model number. Consumers can also check the serial number by pressing the mute button, three times rapidly, on the original LG remote control provided with their TV.
What can happen
The TV can become unstable while on the assembled stand, posing serious tip-over and entrapment hazards that can result in injuries or death to children and others.
The fix
Consumers using the TV's supporting stand legs should immediately detach it and place the television in a safe location away from children. Contact LG Electronics for instructions on how to inspect the unit and to obtain replacement screws and stand parts, including help from a technician for a free repair. Consumers who wall-mounted their TVs do not need to stop using their TVs.
Incidents and where it was sold
- Incidents
- LG Electronics has received 22 reports of TV stand instability, resulting in 12 reports of tip-overs. No injuries have been reported.
- Sold at
- Walmart, Best Buy, Costco and other stores nationwide and online at Amazon.com, Walmart.com, Bestbuy.com and Costco.com from March 2022 through September 2022 for between $1,100 and $1,900.
Related pages
Questions and answers
What should I do with the recalled lg 86-inch smart televisions and stands?
Consumers using the TV's supporting stand legs should immediately detach it and place the television in a safe location away from children. Contact LG Electronics for instructions on how to inspect the unit and to obtain replacement screws and stand parts, including help from a technician for a free repair. Consumers.
What is the hazard?
The TV can become unstable while on the assembled stand, posing serious tip-over and entrapment hazards that can result in injuries or death to children and others.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.