LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard
Recall 21175 · Aug 4, 2021 · LG Energy Solution Michigan
10,000
units affected
10,000
units affected
Facts
- Recall number
- 21175
- Date
- Aug 4, 2021
- Company
- LG Energy Solution Michigan
- Units affected
- 10,000
- Product
- LG Chem "RESU10H" Lithium-Ion Residential Energy Storage System Batteries
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves LG Chem Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system. The recalled batteries allow owners to capture and store energy from the solar panels. The batteries are wall mounted and measure about 29 by 36 by 8 inches. They weigh roughly 220 pounds. The LG logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3 and is located behind the access door of the RESU home battery.
What can happen
The home batteries can overheat, posing a risk of fire and emission of harmful smoke.
The fix
Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy Solution Michigan, its distributors, and its installers also are attempting to contact owners directly.
Incidents and where it was sold
- Incidents
- The firm has received five reports of the lithium storage batteries smoking and catching on fire, resulting in property damage and one injury.
- Sold at
- Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, and Inter Island Solar Supply from January 2017 through April 2019 for about $8,000.
Related pages
Questions and answers
What should I do with the recalled lg chem "resu10h" lithium-ion residential energy storage system batteries?
Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy.
What is the hazard?
The home batteries can overheat, posing a risk of fire and emission of harmful smoke.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.