LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard (Recall Alert)
Recall 23705 · Oct 27, 2022 · LG Energy Solution Michigan
11,500
units affected
11,500
units affected
Facts
- Recall number
- 23705
- Date
- Oct 27, 2022
- Company
- LG Energy Solution Michigan
- Units affected
- 11,500
- Product
- LG Energy Solution "RESU 10H" Lithium-Ion Residential Energy Storage System Batteries
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves LG Energy Solution Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system. The recalled batteries allow owners to capture and store energy from the solar panels. The batteries are wall mounted and measure about 29 by 36 by 8 inches. They weigh roughly 220 pounds. The LG logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3S and is located behind the access door of the RESU home battery.
What can happen
The home solar panel batteries can overheat, posing a risk of fire and emission of harmful smoke.
The fix
LG Energy Solution Michigan will arrange for remote software updates to recalled batteries that are connected online. The diagnostic software updates are designed to monitor the recalled battery cells and shut down the battery if a fire risk is detected. If the battery shuts down, please contact LG Energy Solution Michigan for further instructions. Do not attempt to turn the battery on again. LG Energy Solution Michigan, its distributors, and its installers are contacting owners directly if their units are not connected online to arrange for a technician visit to manually update the diagnostic software.
Incidents and where it was sold
- Incidents
- The firm has received one report of the lithium storage batteries smoking and catching fire, resulting in property damage. No injuries have been reported.
- Sold at
- Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply and Inter Island Solar Supply from March 2017 through March 2020 for about $8,000.
Related pages
Questions and answers
What should I do with the recalled lg energy solution "resu 10h" lithium-ion residential energy storage system batteries?
LG Energy Solution Michigan will arrange for remote software updates to recalled batteries that are connected online. The diagnostic software updates are designed to monitor the recalled battery cells and shut down the battery if a fire risk is detected. If the battery shuts down, please contact LG Energy Solution.
What is the hazard?
The home solar panel batteries can overheat, posing a risk of fire and emission of harmful smoke.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.