Look Cycle Recalls Aerostems and Road Bikes Due to Fall, Crash Hazards
Recall 17117 · Mar 28, 2017 · Look Cycle
800
units affected
800
units affected
Facts
- Recall number
- 17117
- Date
- Mar 28, 2017
- Company
- Look Cycle
- Units affected
- 800
- Product
- Look Cycle road bikes and Aerostems
- Remedy
- Repair
- Hazard
- Crash risk
The product
This recall involves Look Cycle Aerostems sold either as an after-market component or installed as original equipment on Look Cycle model 695 and 795 road bikes for model years 2014 through 2017. The Look Aerostems are made of black carbon fiber material with a black steel clamp around the handlebars. Recalled models have either no number or the number 380706 printed in white on the bottom of the clamp. A complete list of photos of the recalled stems and bike models can be found on the firm's website at http://www.lookcycle.com/en/safety-notice.
What can happen
The stainless steel clamp that secures the stem to the handlebars can corrode and break, posing a fall and crash hazard.
The fix
Consumers should immediately stop using bicycles with the recalled Aerostems and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Look Cycle for instructions on receiving a free repair.
Incidents and where it was sold
- Incidents
- The firm has received one report of the stainless steel clamp on an Aerostem breaking. No injuries have been reported.
- Sold at
- Independent bike stores nationwide from July 2013 through December 2016 for about $500 for the stems sold individually and for between $5,500 and $16,000 installed as original equipment on Look Cycle road 695 and 795 road racing bicycles.
Related pages
Questions and answers
What should I do with the recalled look cycle road bikes and aerostems?
Consumers should immediately stop using bicycles with the recalled Aerostems and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Look Cycle for instructions on receiving a free repair.
What is the hazard?
The stainless steel clamp that secures the stem to the handlebars can corrode and break, posing a fall and crash hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.