Lorex Recalls Video Baby Monitors Due to Burn Hazard
Recall 16231 · Jul 21, 2016 · Lorex
26,000
units affected
26,000
units affected
Facts
- Recall number
- 16231
- Date
- Jul 21, 2016
- Company
- Lorex
- Units affected
- 26,000
- Product
- Video baby monitors
- Product type
- Baby Monitors
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Lorex Care 'N' Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. "LOREX" or "The Lorex Baby" is printed below the monitor screen.
What can happen
The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.
The fix
Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.
Incidents and where it was sold
- Incidents
- The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off. No injuries have been reported.
- Sold at
- Babies "R" Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016. The video baby monitors were sold in bundles for between $60 and $140.
Related pages
Questions and answers
What should I do with the recalled video baby monitors?
Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.
What is the hazard?
The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.