Lovevery Recalls Slide & Seek Ball Runs with Wooden Knobs Due to Choking Hazard
Recall 24098 · Feb 1, 2024 · Lovevery
47,000
units affected
47,000
units affected
Facts
- Recall number
- 24098
- Date
- Feb 1, 2024
- Company
- Lovevery
- Units affected
- 47,000
- Product
- Slide & Seek Ball Runs with Wooden Knobs
- Remedy
- Replacement
- Hazard
- Choking
The product
This recall involves certain units of the 2023 Slide & Seek Ball Runs, which are wooden toys with a plastic ball ramp that is included in Lovevery's Babbler Play Kits for children aged 13 to 15 months. The recalled units of the Ball Run have a wooden knob on the door, do not have a Lovevery logo engraved on the bottom, and do not have a green sticker on the inside wall of the door with the wooden knob.
What can happen
The packaging configuration can allow damage to the wooden knob on the Ball Run during shipping and cause it to come loose and detach, posing a choking hazard to children.
The fix
Consumers with a recalled ball run should immediately take it away from children, stop using it, and contact Lovevery for a free replacement. Consumers will receive a free replacement after registering on the firm's website, removing and marking the affected door with a specific case number (which will be emailed to known purchasers), uploading a photo of their marked door to www.recallrtr.com/ballrun, and affirming to Lovevery that the door will be disposed of in the trash. Lovevery is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- Lovevery has received 33 reports of the wooden knob detaching during shipping and six reports of the wooden knob detaching after shipment. No injuries have been reported.
- Sold at
- Online at Lovevery.com as part of the Babbler Play Kit from June 2023 through November 2023 for about $120 for the kit.
Related pages
Questions and answers
What should I do with the recalled slide & seek ball runs with wooden knobs?
Consumers with a recalled ball run should immediately take it away from children, stop using it, and contact Lovevery for a free replacement. Consumers will receive a free replacement after registering on the firm's website, removing and marking the affected door with a specific case number (which will be emailed to.
What is the hazard?
The packaging configuration can allow damage to the wooden knob on the Ball Run during shipping and cause it to come loose and detach, posing a choking hazard to children.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.