MAAX Spas Recalls Hot Tubs and Swim Spas Due to Fire Hazard
Recall 18120 · Mar 13, 2018 · MAAX Spas
550
units affected
550
units affected
Facts
- Recall number
- 18120
- Date
- Mar 13, 2018
- Company
- MAAX Spas
- Units affected
- 550
- Product
- Maax Spas hot tubs and swim spas
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves MAAX Spas hot tubs and swim spas containing a Delta UV generator. The generator is used to sanitize the water and plumbing inside the hot tub or swim spa. The generator's model number is EA-4H-5. The model numbers for the hot tubs and swim spas are: 461; 470; 471; 472; 480; 481; 482; 780; 781; 5200; 5300; 5400; 5600; 7000; 7500; 8000; 8500; 9000; DT6; ENV; ES; ESX; GRD; LT6; MON; MT6; NUG; PRS; RB4; RL4; RS1; RS2; XB4; XL4; XSD; XSL; XSP; and XSR. The model name is the first 3 or 4 digits of the hot tub or swim spa serial number, and is engraved into a silver plate on the lower right or lower left corner of the front side of the hot tub or swim spa.
What can happen
The UV generator inside the hot tub and swim spa can ignite while in use, posing a fire hazard.
The fix
Consumers should immediately stop using the hot tubs and swim spas and contact a MAAX Spas' dealer for a free repair.
Incidents and where it was sold
- Incidents
- Maax Spas has received six reports of generators in the affected hot tubs and swim spas igniting and causing damage to the generators and surrounding hot tub or swim spa components. There have been no reports of injuries.
- Sold at
- Independent hot tub and swim spa retailers nationwide, from January 2012 through July 2015. Hot tubs were sold for about $4,000 to $15,000. Swim spas were sold for about $16,000 to $30,000.
Related pages
Questions and answers
What should I do with the recalled maax spas hot tubs and swim spas?
Consumers should immediately stop using the hot tubs and swim spas and contact a MAAX Spas' dealer for a free repair.
What is the hazard?
The UV generator inside the hot tub and swim spa can ignite while in use, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.