Machir Recalls Biometric Personal Safes Due to Serious Injury Hazard and Risk of Death
Recall 24129 · Feb 22, 2024 · Machir
24,820
units affected
24,820
units affected
Facts
- Recall number
- 24129
- Date
- Feb 22, 2024
- Company
- Machir
- Units affected
- 24,820
- Product
- Machir Biometric Personal Safes
- Remedy
- Replacement
- Hazard
- Injury
The product
This recall involves certain Machir biometric personal safes used to store personal items. They measure about 10 inches by 14 inches by 10 inches. The serial numbers are located on the lower righthand corner of the front door of the safe. The following serial number ranges are included in this recall: SW190035551 - SW190038050 SW190070151 - SW190072650 SW190175401 - SW190175857 SW190262061 - SW190264301 SVA2001200005001 - SVA2001200007000 SVA2001200014632 - SVA2001200014995 SVA2001200015001 - SVA2001200017577 SVA2001200086685 - SVA2001200089624 SVA2001200164001 - SVA2001200165000 SVA2001200115471 - SVA2001200119880 SVA2001200122399 - SVA2001200124758 SVA2001200172611 - SVA2001200174080
What can happen
The biometric lock on the safes can fail and be opened by unauthorized users, posing a serious injury hazard and risk of death if the safe is used to store firearms.
The fix
Consumers should immediately stop using the biometric lock feature, remove the batteries, and only use the key for the recalled safes to store their items until they get the free replacement. Contact Machir to receive instructions on disabling the biometric lock feature and on how to receive a free replacement safe. Consumers will be asked to disable the biometric reader and email a photo of the disabled biometric reader to Info@machir.com in order to receive a replacement safe. The instructions on how to safely destroy the biometric reader are also located at http://machir.com/biorecall/.
Incidents and where it was sold
- Incidents
- The firm has received 15 reports of the recalled safes being opened by unauthorized users when the biometric lock failed to secure the safe. No injuries have been reported.
- Sold at
- Amazon.com from September 2021 through February 2023 for between $170 and $400.
Related pages
Questions and answers
What should I do with the recalled machir biometric personal safes?
Consumers should immediately stop using the biometric lock feature, remove the batteries, and only use the key for the recalled safes to store their items until they get the free replacement. Contact Machir to receive instructions on disabling the biometric lock feature and on how to receive a free replacement safe.
What is the hazard?
The biometric lock on the safes can fail and be opened by unauthorized users, posing a serious injury hazard and risk of death if the safe is used to store firearms.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.