Madewell Expands Recall of Women's Sandals Due to Fall Hazard
Recall 15254 · Sep 29, 2015 · Madewell
570
units affected
570
units affected
Facts
- Recall number
- 15254
- Date
- Sep 29, 2015
- Company
- Madewell
- Units affected
- 570
- Product
- Sandals
- Product type
- Sandals and Flip Flops
- Remedy
- Refund
- Hazard
- Falls
The product
This recall involves all sizes and colors of the Madewell Katya sandal from the spring 2015 collection. The metallic sand or rose gold-colored leather sandals have a wide strap with a lace-up thong. The style number C5840 is located on a sticker on the outsole.
What can happen
The metal shank can dislodge and break through bottom of the outsole, posing a fall hazard.
The fix
Consumers should immediately stop using the recalled shoes and contact Madewell to return them for a full refund.
Incidents and where it was sold
- Incidents
- The firm has received one report of a metal shank dislodging and breaking through the bottom of the outsole. No injuries have been reported.
- Sold at
- Madewell stores nationwide and online at madewell.com from April 2015 through August 2015 for about $100.
Related pages
Questions and answers
What should I do with the recalled sandals?
Consumers should immediately stop using the recalled shoes and contact Madewell to return them for a full refund.
What is the hazard?
The metal shank can dislodge and break through bottom of the outsole, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.