Marpac Recalls Sound Machines Due to Burn Hazard
Recall 19102 · Apr 9, 2019 · Marpac
5,000
units affected
5,000
units affected
Facts
- Recall number
- 19102
- Date
- Apr 9, 2019
- Company
- Marpac
- Units affected
- 5,000
- Product
- GO travel sleep sound machines
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Marpac Go travel sleep sound machines. The multi-use sound machine produces numerous different types of sound that block out distracting noise. The sound machine is white with a gray flip stand, an internal rechargeable battery, and comes with a USB cable. It measures about 3 inches high by 2 inches wide with the serial number located on a sticker on the back of the machine. The recalled units have a serial number range GT184600000 through GT184605200
What can happen
The sound machine's internal battery can leak and cause an electrical short, posing a burn hazard.
The fix
Consumers should immediately remove the sound machines from a charging source, stop using, and contact the firm for a full refund.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Online at marpac.com, amazon.com, amazon.co.uk, harriscomm.com, and bedbathandbeyond.com from January 2019 through February 2019 for about $40.
Related pages
Questions and answers
What should I do with the recalled go travel sleep sound machines?
Consumers should immediately remove the sound machines from a charging source, stop using, and contact the firm for a full refund.
What is the hazard?
The sound machine's internal battery can leak and cause an electrical short, posing a burn hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.