Melaleuca Recalls Three-Wick Revive Candles Due to Fire and Burn Hazards (Recall Alert)
Recall 21726 · Mar 11, 2021 · Melaleuca
38,000
units affected
38,000
units affected
Facts
- Recall number
- 21726
- Date
- Mar 11, 2021
- Company
- Melaleuca
- Units affected
- 38,000
- Product
- Revive Three Wick Soy Candles
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves the Revive Three Wick Soy Candles in Winter Cedar and Warm Spiced Latte scents. The candles come in glass containers with metal lids. "Revive" and the scent type are printed on a label on the front of the container. SKU 1010030041 (for the winter cedar-scented candle) or 1010030040 (for the warm spiced latte-scented candle) is printed on the purchase receipt.
What can happen
The candles' high flames can ignite the surface of the wax, posing fire and burn hazards.
The fix
Consumers should immediately stop using the recalled candles, carefully cut all three wicks as short as possible to prevent the candles from being used and discard the product. Melaleuca has contacted all known purchasers directly about the recall and refund.
Incidents and where it was sold
- Incidents
- Melaleuca has received 17 reports of high flames, including 14 reports of the wax catching fire. No injuries or property damage have been reported.
- Sold at
- Melaleuca stores, catalog and website from November through December 2020 for between $23 and $33.
Related pages
Questions and answers
What should I do with the recalled revive three wick soy candles?
Consumers should immediately stop using the recalled candles, carefully cut all three wicks as short as possible to prevent the candles from being used and discard the product. Melaleuca has contacted all known purchasers directly about the recall and refund.
What is the hazard?
The candles' high flames can ignite the surface of the wax, posing fire and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.