Melville Direct Recalls Fiber Optic Christmas Trees Due to Fire Hazard (Recall Alert)
Recall 18707 · Dec 21, 2017 · Melville Direct
1,700
units affected
1,700
units affected
Facts
- Recall number
- 18707
- Date
- Dec 21, 2017
- Company
- Melville Direct
- Units affected
- 1,700
- Product
- Bits and Pieces Fiber Optic Christmas Trees
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Bits and Pieces Fiber Optic indoor plug in Christmas tree. The full foliage branches have fiber optic light strands that change color. Each tree comes with an AC power adapter that is attached to the gold tone colored base that holds the tree in place. The AC power adapter plugs into a standard household outlet. The 18 inch tall tree item number is 43560 and weighs about three pounds. The 31 inch tall tree item number is 43559 and weighs about four pounds. The item numbers can be found on the UPC barcode label on the box.
What can happen
The AC power adapter can overheat, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled power adapters, unplug them from the Christmas Tree and contact Melville for a full refund and free shipping. Melville is contacting purchasers directly.
Incidents and where it was sold
- Incidents
- The firm has received 449 reports of the AC power adapter overheating. There was one injury reported.
- Sold at
- Bits and Pieces mail order catalog and online at www.bitsandpieces.com from October 2017 through December 2017 for about $50.
Related pages
Questions and answers
What should I do with the recalled bits and pieces fiber optic christmas trees?
Consumers should immediately stop using the recalled power adapters, unplug them from the Christmas Tree and contact Melville for a full refund and free shipping. Melville is contacting purchasers directly.
What is the hazard?
The AC power adapter can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.