Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard
Recall 12049 · Nov 30, 2011 · Mophie
6,118
units affected
6,118
units affected
Facts
- Recall number
- 12049
- Date
- Nov 30, 2011
- Company
- Mophie
- Units affected
- 6,118
- Product
- Rechargeable External Battery Case
- Product type
- Batteries and Chargers
- Remedy
- new instructions, Replacement
- Hazard
- Fire
The product
The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product.
What can happen
The battery case's integrated circuit switch can overheat, posing a burn hazard to consumers.
The fix
Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product.
Incidents and where it was sold
- Incidents
- Mophie has received 110 reports of the product becoming warm to the touch, 44 reports of the product deforming and nine reports of minor burns.
- Sold at
- B& H Photo, Barnes & Noble, InMotion Entertainment, J&R Music World, Marine Corps Exchange stores, Amazon.com and mophie.com since April 2011 for about $50.
Related pages
Questions and answers
What should I do with the recalled rechargeable external battery case?
Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product.
What is the hazard?
The battery case's integrated circuit switch can overheat, posing a burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.