More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
Recall 25338 · Jun 12, 2025 · Anker Innovations Limited
1,158,000
units affected
1,158,000
units affected
Facts
- Recall number
- 25338
- Date
- Jun 12, 2025
- Company
- Anker Innovations Limited
- Units affected
- 1,158,000
- Product
- Anker PowerCore 10000 power banks (model A1263 only)
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves Anker PowerCore 10000 power banks with model number A1263. The brand name "Anker" is engraved on the front of the product. The model number "A1263" and serial number "SN" are printed on the bottom. Only model number A1263 power banks sold in the U.S. with qualifying serial numbers are included in the recall. Consumers should check their serial number at https://www.anker.com/product-recalls to determine whether their power bank is included in the recall. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
What can happen
The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers.
The fix
Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. To receive a replacement, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word "recalled" written on the power bank in permanent marker. A purchase receipt will be requested but will not be required to participate in the recall. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a replacement.
Incidents and where it was sold
- Incidents
- Anker has received 19 reports of fires and explosions. This includes two reports of minor burn injuries not requiring medical attention and 11 reports of property damage totaling over $60,700.
- Sold at
- Online at Anker, Amazon, Newegg and Ebay from June 2016 through December 2022 for about $27.
Related pages
Questions and answers
What should I do with the recalled anker powercore 10000 power banks (model a1263 only)?
Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. To receive a replacement, consumers will be required to submit a photo of their recalled.
What is the hazard?
The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.