Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard
Recall 11043 · Nov 19, 2010 · Somfy Systems Inc.
4,600
units affected
4,600
units affected
Facts
- Recall number
- 11043
- Date
- Nov 19, 2010
- Company
- Somfy Systems Inc.
- Units affected
- 4,600
- Product
- Motorized Awnings
- Product type
- Outdoor Awnings or Shutters
- Remedy
- Replacement
- Hazard
- Electric shock
The product
This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.
What can happen
The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.
The fix
Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.
Incidents and where it was sold
- Incidents
- None reported.
- Sold at
- Awning dealers and retailers nationwide from December 2009 through September 2010.
Related pages
Questions and answers
What should I do with the recalled motorized awnings?
Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.
What is the hazard?
The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.