Multi-Purpose Kids Bike Helmets Recalled Due to Risk of Head Injury, Failure to Meet Bicycle Helmet Standard Requirements; Sold by Ecnup Exclusively on Amazon.com (Recall Alert)
Recall 23785 · Aug 24, 2023 · Ecnup
215
units affected
215
units affected
Facts
- Recall number
- 23785
- Date
- Aug 24, 2023
- Company
- Ecnup
- Units affected
- 215
- Product
- Kids bike helmets
- Remedy
- Refund
- Hazard
- Crash risk
The product
This recall involves Ecnup Kids Bike Helmets in size Extra Small (XS), fitting a head circumference of about 18-1/2 to 20-1/2 inches. The helmets are pink, purple, blue, "dinosaur blue" or "aqua ocean world" with red removable padding, black straps and a black buckle. The serial number SL712-202201 and November 2022 are printed on a white label on the inside of the helmet.
What can happen
The helmets can fail to protect in the event of a crash, posing a risk of head injury.
The fix
Consumers should immediately stop using the recalled helmets and contact Ecnup for a full refund. To receive a refund, consumers should destroy the helmet by cutting off the straps, email photos of the helmet with the straps cut off to bikebikeliu@hotmail.com to prove destruction, and then dispose of the recalled helmet. Ecnup is contacting all purchasers directly.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Online exclusively at Amazon.com from January 2022 through February 2023 for between $20 and $30.
Related pages
Questions and answers
What should I do with the recalled kids bike helmets?
Consumers should immediately stop using the recalled helmets and contact Ecnup for a full refund. To receive a refund, consumers should destroy the helmet by cutting off the straps, email photos of the helmet with the straps cut off to bikebikeliu@hotmail.com to prove destruction, and then dispose of the recalled.
What is the hazard?
The helmets can fail to protect in the event of a crash, posing a risk of head injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.